Terms of service

This website is operated by SiarFrozen, a trading name of Whyshare Ltd, a company registered in the United Kingdom. Throughout the site, the terms “we”, “us” and “our” refer to SiarFrozen.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including all policies referenced herein.

If you do not agree to these Terms, please do not use our website.

SECTION 1 - ONLINE STORE TERMS
By using this site, you confirm that you are at least 18 years old or the legal age of majority in your country of residence.

You agree not to use our products or services for any illegal or unauthorized purpose or violate any applicable laws.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred across networks. All payment data is securely encrypted during transmission.

SECTION 3 - PRODUCTS AND SERVICES
We aim to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device will display colours accurately.

We reserve the right to limit sales to any person, geographic region, or jurisdiction.

All product descriptions, availability, and prices are subject to change at any time without notice.

SECTION 4 - ORDERS AND ACCEPTANCE
All orders are subject to availability and acceptance.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or incorrect pricing.

You agree to provide accurate, complete, and current information for all purchases.

SECTION 5 - PRICING AND PAYMENTS
All prices are listed in GBP (£) unless otherwise stated.

Prices may not include shipping fees or applicable taxes unless clearly specified.

You are responsible for any additional charges such as customs duties (if applicable).

SECTION 6 - SHIPPING AND DELIVERY
We aim to process and dispatch orders as quickly as possible.

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by courier services, weather conditions, or other external factors.

Risk of loss or damage passes to you once the order has been delivered.

SECTION 7 - RETURNS AND REFUNDS
Due to the nature of frozen/perishable goods, returns or refunds may be limited.

Items must be unused and in their original condition where applicable.

Please review our Refund Policy for full details regarding eligibility and process.

SECTION 8 - INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, and design, is the property of SiarFrozen and is protected by applicable intellectual property laws.

You may not copy, reproduce, or use any content without prior written permission.

SECTION 9 - THIRD-PARTY SERVICES
Our website may use third-party services such as payment providers, shipping partners, and analytics tools.

We are not responsible for the practices or policies of third-party providers.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - PROHIBITED USES
You may not use this website for any unlawful purpose, including fraud, abuse, or violation of applicable laws.

We reserve the right to terminate your access if you violate these Terms.

SECTION 12 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without any warranties, express or implied.

We do not guarantee uninterrupted, secure, or error-free service.

SECTION 13 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, SiarFrozen shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless SiarFrozen and Whyshare Ltd from any claims arising from your breach of these Terms.

SECTION 15 - GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.

SECTION 16 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

SECTION 17 - CONTACT INFORMATION

SiarFrozen (Whyshare Ltd)
Registered Address: 11 Strand Rd, Portstewart, BT55 7LS, United Kingdom
Email: sales@siarfrozen.co.uk
Phone: 07821738567
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM