Privacy policy
SiarFrozen ("we", "our", "us") operates this website and provides products and services to customers across the United Kingdom. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
By using our website, you agree to the terms outlined in this Privacy Policy.
Personal Information We Collect
We may collect the following types of personal information when you interact with our website:
Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely via payment providers)
Order and transaction history
Account login details (if applicable)
Device and browser information (IP address, cookies, etc.)
Website usage data (pages visited, actions taken)
How We Collect Your Information
We collect your information in the following ways:
When you place an order or create an account
When you contact us via email or support
Automatically through cookies and tracking technologies
From third-party services (e.g., payment providers, analytics tools)
How We Use Your Information
We use your personal information to:
Process and deliver your orders
Manage payments and transactions
Provide customer support
Improve our website and services
Send order updates and important notifications
Prevent fraud and ensure website security
Send marketing emails (only if you opt in)
Sharing Your Information
We may share your information with trusted third parties only when necessary, including:
Payment processors
Shipping and delivery partners
Website hosting and technical service providers
Marketing and analytics partners
All third parties are required to keep your data secure and use it only for intended purposes.
Data Storage & Security
We use industry-standard security measures (such as SSL encryption) to protect your personal information. However, no online system is completely secure.
Your data is stored only as long as necessary to fulfill orders, comply with legal requirements, and improve our services.
Cookies & Tracking
We use cookies to:
Improve website functionality
Remember your preferences
Analyze website traffic
Provide relevant advertisements
You can disable cookies in your browser settings at any time.
Your Rights (UK & GDPR)
As a UK/EU customer, you have the right to:
Access your personal data
Request correction of incorrect data
Request deletion of your data
Object to data processing
Request data transfer (data portability)
Withdraw consent at any time
To exercise your rights, contact us at the email below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
Children’s Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Information
SiarFrozen (Whyshare Ltd)
Registered Address: 11 Strand Rd, Portstewart, BT55 7LS, United Kingdom
Email: sales@siarfrozen.co.uk
Phone: 07821738567
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM